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City of Stars Collision Center

Serving The Los Angeles Locale
4751 Santa Monica Blvd. | Los Angeles, CA 90029
Phone: (323) 665-5700 or (323) 662-3254 | Fax: (323) 665-7050

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4751 Santa Monica Blvd. Los Angeles, CA 90029    Phone: (323) 665-5700 or (323) 662-3254 | Fax: (323) 665-7050

I’ve just had an auto accident, now what?!

 

Here’s a brief overview of what to do once you’ve been in an accident and some bits of information you probably don’t know…

THE ACCIDENT

After an accident has occurred and you’ve made sure everyone is alright, what should you do next? People often wonder if they should call the police right away, even if there is no “major” damage or if there are no injuries… If police are not already responding to the accident where there are injuries, they should be called. If no one is injured, calling a police non-emergency number is appropriate, if available in your area. Otherwise, dial 911. Notify the police dispatcher of the circumstances of the accident, the location, and any other important details. In some cases, an officer will respond to the scene and fill out an accident report. In cases where the damage is minor and no injuries have occurred, you may be asked to drive to a nearby police station or other facility to fill out an accident report.  

 You must exchange information with the other party and call your insurance company. Download City of Stars Collision Center Accident Information Form below. It’s important that you get as much information possible.

So let’s say you and the other party in the accident are both insured, you need to gather 4 pieces of information:

1. Personal information: Name, Address, Phone number.

2. Drivers License number and state

3. License Plate number

4. Insurance information: company name, policy# and telephone number, and make, model & year of their car.

After you’ve gathered the other party’s full information you should call your insurance company and put in a claim. Ideally do it within 24 hours. You may want to catch your breath first… At this point, you may need to inquire about your policy from your insurance company regarding your deductible and if you have car rental coverage and how much the allowance for that is.

From there you will want to get your car to City of Stars Collision Center for an estimate. We have years of experience dealing with insurance companies and insurance claims.  We can help stream line the process for you.

Note: In California you have the right to take your car for repair to any body shop. Your insurance company cannot suggest or steer you to use one of their preferred shops. Always choose the PROS’s at City of Stars Collision Center.

For more information, contact California Bureau of Automotive Repair.  http://www.bar.ca.gov

City of Stars Collision Center hope’s all of this helps!

Automobile Accident Report form

 

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